If you wish to return an item, please contact us within 7 days of receiving your order. Exchanges are done within 5-7 days We are more than happy to fully refund you once we receive your order is received and inspected back at the warehouse. Please email us at babybundle.in@gmail.com. Please provide your order number along with the reason for your return. Please attach any relevant images as needed. Our customer service team will review the return request and will send further instructions if the return is approved. What if the item(s) I received are defective, incorrect, or damaged? Please contact our customer service to start the return process. Please include the following information: - Order number - Proof of purchase - Video or photo of the faulty product (if applicable) - Complete delivery address *We do not provide return shipping labels. How long is the return process? Processing returns may take up to 14 days from the day we receive your return. We will email you to confirm your order has been processed. When will I receive my refund? Once we will verify your refund request, if it is valid the refund will be credited you your original payment method within 14 business days.Damaged and defective products replacement will be done with in 5-7 business days.